Reporting Issues & Grievances
Lebanon Valley College strives to be an environment that respects, affirms, and defends the dignity of each member of our community. If you have experienced or witnessed an issue that you believe to be in violation of Lebanon Valley College policies or the Student Code of Conduct, please report the matter to the College per the guidelines below. Students with grievances about grades or other classroom issues should follow the links below. For emergencies, call 911.
Reporting Conduct Issues
Complete the Issues & Resolution form to report issues that fall outside of the categories above.
Support for Employees
Student Complaints Statement
Students who have grievances with actions, decisions, and/or processes at the College are entitled to register those complaints formally and have their complaints deliberated upon and resolved by appropriate College officials. Formally made complaints that are addressed to an institutional officer with the responsibility to handle the complaint will be tracked. Information pertaining to student complaints includes date complaint received, student name and LVC ID, nature of the complaint, summary of action taken by the recipient, resolution or outcome, and notations of any subsequent changes to College policy or procedure as a result of the complaint. Information about student complaints will be available to regulatory bodies and accrediting agencies, including the Middle States Commission on Higher Education. Note that some grievance processes at the College have an option for informal resolution that may not be tracked.