Shroyer Health Center
The health services staff is available to meet the ordinary medical needs of all full-time students and to provide emergency medical care for the College community. Appointments are available with registered nurses and advanced providers as needed.
Due to COVID guidelines, all appointments must be scheduled. Students should call 717-867-6232 or ext. 6232, or email firstname.lastname@example.org, Monday-Friday 8 a.m. to 4:30 p.m. for evaluation and triage. Contact your resident assistant (RA), area coordinator (AC), or public safety (ext. 6111) after hours. Call 911 for medical emergencies.
Reminder: All full-time students are also required to have health insurance. Please update your health records by contacting Shroyer Health Center with any new medical issues or insurance changes.
Be aware of new symptoms. Colds, allergies, and sniffles are prevalent this time of year. Even mild cold-like symptoms or nausea could be a sign of COVID-19 infection. Students must fill out the symptom tracker any time they experience symptoms or to report a positive test performed off campus. This alerts health center staff to get in touch.
If you have any of these symptoms, isolate yourself, regardless of vaccination status. If you experience any of the following symptoms, contact your healthcare provider (employees) or Shroyer Health Center (students) at x.6232, 717-867-6232, or email@example.com.
- Fever or chills
- Shortness of breath or difficulty breathing
- New loss of taste or smell
Also contact your healthcare provider or Shroyer if you experience more than one of the following symptoms:
- Congestion or runny nose
- Muscle or body aches
- Sore throat
- Nausea or vomiting
Anyone who has a medical emergency should go to the ER or call 911. Students may call public safety for assistance at x.6111 or 717-867-6111.
Health Services Hours
The health center is open Monday–Friday, 8 a.m. to 4:30 p.m. for evaluation and triage.
For after-hours sickness or emergencies, you should contact your resident assistant (RA), area coordinator (AC), or public safety (ext. 6111) for immediate assistance. For medical emergencies call 911.
Penn State Health OnDemand
Students will be able to use the Penn State Health OnDemand for appointments at Shroyer Health Center while Dr. Levelle Drose-Bigatel or Brennan Ross, PA-C, is on campus and after hours. You should create a Penn State Health OnDemand account using your lvc.edu email address. Download the app now so you can access the tool quickly if needed (iOS or Android). It is important for you to communicate with the staff at Shroyer Health Center if you use Penn State Health OnDemand or seek care at any other medical facility.
This is a fee-for-service resource when used after hours and you and/or your health insurance may be billed. If you choose not to enter your insurance information, there will be a $59 charge.
This tool is different from the LVC daily Symptom Tracker. It is available as a web-based tool and as an app.
Nurse triage is available for non-emergency reasons Monday-Friday, 8 a.m.–4:30 p.m. by calling 717-867-6232. After-hours and on weekends, you can use Penn State Health OnDemand (use your LVC email when signing up so our physician is able to follow up) or local urgent care centers. If you are having a medical emergency or need immediate assistance, call 911. Public Safety can also assist you with medical referrals when the health center is closed. If you want to leave a non-emergent message for a nurse, you can email firstname.lastname@example.org.
Appointments are available with our medical director, Dr. Drose-Bigatel, or with our other advanced practice providers on Tuesday or Friday. Call 717-867-6232 for appointment times.
Physicals and tuberculosis testing (TB) are available at Shroyer. To check appointment availability and self-schedule, use the following links to book these services.
If you are unable to have a PPD or TB skin test our doctors can order bloodwork or chest x-ray to complete your TB testing requirements.
We are able to provide the following for physical exams: medical history review, vital signs, immunization verification, vision testing, urinalysis, and physical exam. We are NOT ABLE TO PROVIDE HEARING TESTS at Shroyer. If your physical requires a hearing test you should schedule this with your primary care physician.
All students are required to have a health record completed by their family physician as a requirement to be officially registered for classes and to participate in intercollegiate athletics. All health records are confidential and only health center staff has access to them. New student health forms are due July 1 for the fall semester and Jan. 3 for the spring semester.
- All student-athletes must complete the health form via the Admissions Portal prior to completion of the athletic health record form. Upon uploading their completed health forms, they will have the option to choose that they are an incoming athlete to receive the link to athletics for completion of their additional forms.
- Transfer students have the option to transfer their prior institution health record or submit a new LVC health record report. The health center nurse will review all transfer records and inform the student of any additional records needed. If transferring your health record you will need to contact your prior institution to submit a records release form.
- All new, incoming LVC students must complete the health form via the Admission Portal.
- After completion of the forms on the admission portal, forms should be submitted by:
- Secure fax to 717-867-6895
- Secure upload through the Medical tab of the Admission Portal.
- Secure fax to 717-867-6895
Immunization information must be completed and immunizations up-to-date in order for your health record to be considered complete. Some majors (i.e. Physical Therapy) may require additional entrance requirements. Please inquire directly with the Clinical Education coordinator or your advisor about requirements. LVC requires the following immunizations:
- TDAP/Adacel/Boostrix (booster within last 10 years)
- OPV (polio) series
- MMR (2 doses required)
- Varivax vaccine (2 doses required) or Varicella Disease (date/age of disease is required)
- Meningococcal (Menactra (A/C/Y/W-135)
- Tuberculosis Testing (PPD skin test) within the past 12 months (IGRA/Quantiferon gold blood test is acceptable)
- Hepatitis B (series of three)
Titers are acceptable for the following:
- Hepatitis B
The following immunizations are recommended, but not required:
- Hepatitis A
- Meningitis B
We are unable to provide allergy injections. Please check with your doctor for other resources for this service or another plan of care for your allergies.
All full-time students are responsible for carrying health insurance coverage and for submitting a Medical History Form to health services. If you do not currently have health care coverage, you can find several plans available for purchase here or through the Affordable Care Act (ACA) Health Insurance Marketplace. Note that the College does not recommend any health insurance company or plan.
Student-athletes must have health insurance coverage that does not exclude intercollegiate sports in order to participate in intercollegiate sports.
All full-time and part-time international students are automatically enrolled in and required to purchase the International Injury & Sickness Insurance unless adequate proof of personal health insurance is provided to the College. Please refer to the International Student Handbook for further details.
All full-time students are responsible for obtaining health insurance and submitting proof of insurance via the Medical History Form to the Office of Health Services. If you do not currently have coverage, a number of well-known companies offer reasonably priced medical insurance plans for college students. Note: Under provisions of the Affordable Care Act, the College is no longer able to offer the basic medical insurance plans previously available.
For accidental injuries that occur on campus, the College provides full-time undergraduate and full-time physical therapy students with a $2,500 secondary/excess insurance plan that can be used to supplement your own health insurance plan. Additional information about this accident insurance plan including a claim form is available here. The claim form is also available at Shroyer Health Center.
Some over the counter medications are available at the health center at no extra charge. The health center is not financially responsible for medications prescribed by an off-campus physician or for medication that the student may have been taking prior to attending the College.
Students are responsible for the storage and maintenance of all prescription medications. Lockboxes may be purchased for use in resident rooms and are encouraged to ensure safety with all prescription medications and/or valuables.
Excuses for missed classes due to illness are not provided by the Health Center. Students must speak directly to their instructors regarding any missed classes.
Students with disabilities who need to receive accommodations should contact the Center for Accessibility Resources.
General Health Care
Health Services provides basic nursing care for common problems (e.g. colds, cough, stomach aches, etc.). Routine diagnostic tests are also available (e.g., tests for strep throat, urinary tract infection, mononucleosis, and pregnancy). Advanced care providers are available for routine health care visits and medication management. All appointments are free to LVC students.
There is no charge for visits to the health center. The only service fee charged will be for Tuberculosis skin testing ($10 payable by cash or check only). Students are financially responsible for prescriptions (not available at the health center), x-rays, laboratory tests, and referrals to off-campus facilities or consultations that are not covered by insurance.
Shroyer Health Center recommends that students and parents consult with their individual insurance plan before a medical need occurs to verify which local health care facilities are accepted within their plan. The health center is not responsible for verifying insurance participation, or for charges incurred by visiting facilities not allowed by a student’s health plan.
Emergency room facilities are available 24 hours a day at the WellSpan Good Samaritan Hospital, Lebanon, and the Penn State Milton S. Hershey Medical Center, Hershey.
Several urgent care centers are available locally:
Med Express-Urgent Care
1010 West Crestview Drive. Lebanon, Pa. (Lebanon Plaza)
717-272-7469 | Open every day 8 a.m. to 8 p.m.
PennMedicine Lancaster General Health Urgent Care
Rt 72 (intersection of Isabel and Cornwall) Lebanon, Pa.
Monday—Friday: 9 a.m. to 9 p.m.
Saturday—Sunday: 8 a.m. to 8 p.m. tel: (717)-675-1788
- All students must submit new student health forms, including immunizations as described above by the due date. Failure to return health forms may delay your ability to use health center services.
- The student is responsible for providing accurate information about his or her past medical history and present symptoms to allow proper evaluation and treatment.
- The student is responsible for asking questions if he or she does not understand the explanations of their diagnosis, treatment, prognosis, or any instructions.
- The student is responsible for any charges billed to him or her.
- The student is responsible for contacting the Health Center if his or her condition worsens or does not follow the expected course.
- The student is responsible for communicating with professors regarding missed classes due to illness.
Shroyer Health Center recommends students and parents consult with their individual insurance plan before a medical need occurs to verify which local health care facilities are accepted within their plan. The health center is not responsible for verifying insurance participation, or for charges incurred by visiting facilities not allowed by a student’s health plan. See Emergency Treatment section for local hospitals and urgent care centers.