Frequently Asked Questions About The Health Center

Q: Where is the Shroyer Health Center located?

A: We are located in a large red brick house across the street from the music building at 83 E. Sheridan Ave.

Q: Do I need an appointment to see the practitioner?

A: Yes, you need an appointment, but you can be seen by the nurse anytime between 8 a.m.–5 p.m. Monday through Friday. The nurse may be able to provide the necessary treatment helping to avoid a visit with the practitioner.

Q: How do I make an appointment?

A: Call the health center at ext. 6232 to schedule an appointment with the practitioner or for a gynecological exam. You can be seen at any time by the nurse without making an appointment.

Q: Is there a charge for medications or for the visits to the health center?

A: There is no charge for any medications the health center has in stock. If the practitioner orders a prescription of a medication not available at the health center, it is then your responsibility to obtain that medication at a local pharmacy at your expense. There is no fee to see one of the nurses, however to see the practitioners, your insurance will be used and the co-pay will be applied. Billing will be sent to the address associated with your insurance card by Pinnacle Health.

Q: Can I get birth control pills at the health center?

A: The practitioner will give you a prescription that can be filled at a local pharmacy, which is at your own expense and/or using your insurance. You will see one of the practitioners for a gynecological exam and your insurance card will be billed for payment. If a PAP test is ordered, that bill comes to you directly from Quest Laboratory and it will be billed to your insurance company.

Q: Can I be tested for an STD at the Health Center?

A: Yes, but it could get costly because we send the test to Quest Labs for interpretation. Instead, we refer students to the FREE STD clinic at the Lebanon Family Health Services. Testing and treatment are free and confidential. Free HIV testing is also done at Lebanon Family Health Services on a walk in basis. Call 717-273-6741 to make an appointment and check on walk-in hours. The LFHS is also at the Shroyer Health Center several times throughout the academic year for free and confidential services. Check the posters in the residence halls or call the Health Center for days and times.

Q: What do I do when the health center is closed?

A: Contact the area coordinator, your resident assistant, or public safety for immediate assistance. The on-call practitioner’s telephone number to call for health care advice after hours and weekends is 717-867-4671.

Q: How do I make an appointment to see a counselor?

A: The counselors' offices are located on the second floor of the health center. You need to call the health center at ext. 6232 to make an appointment.

Q: If I'm sick and can't get to class, will the health center give me an excuse?

A: No, the health center does not give excuses for missed classes. Any missed class is between you and your professor.