Information for Parents
Services & Session Limits
Counseling services provides short-term counseling, psychiatric consultation,
crisis intervention & outreach to all full–time students. Clinicians themselves
decide which issues they can work with depending on their current caseloads and
their training. In those cases where the problem of the student requires long-term
or intensive treatment, a specialization not practiced by current staff, or after they
have reached their session limit, we must refer the student to an off campus
provider. The average number of sessions per student visiting our center is 4
sessions/academic year while the most common reasons for visits are due to
symptoms of depression & anxiety. The typical time to get an
appointment with a therapist is 5-10 days. All sessions are free and confidential.
Since our services are confidential, our counselors cannot disclose the names
of those using our services or their issues to anyone, including parents. The only way we are able to break confidentiality is if the student is at risk
of harming themselves or others. That does not mean we cannot accept
information from concerned parents, coaches, friends, or faculty. It is important to note that this sharing of private information is one-way. That is, we can receive information and use it in our work with students but
we cannot disclose anything to you unless your student signs a Release of
Information Form and wants us to contact you. If you are concerned about
your student, we encourage you to contact his/her academic advisor or, firstname.lastname@example.org (academic affairs), email@example.com(counseling), firstname.lastname@example.org (dean of students), or email@example.com (residential life).
Referrals for Off-Campus Counseling
Your student may be referred off campus for a variety of reasons. If they have used all of their allotted sessions, if they are looking for a specialist,
if their issues are of a long term nature (severity of symptoms and diagnostic
complexity), student preference, or scheduling conflict, they have options for
If your student needs a referral, we typically send students to the closest practitioners to the college and recommend access to a car or bike if they anticipate needing services off campus. The following referrals are easily accessible by car or bike and some are on the bus route (LebanonTransit). You will have to call the agencies in order to check appointment availability & insurance participation. For additional resources check the homepage of our website.
Quittie Glen Center for Mental Health (Annville, 717.867.8335 press #1)
Psychological Health Affiliates (Hershey, 717.531.3398)
Pennsylvania Counseling Services (Lebanon, 717.272.5464 ext.1151)
Counseling services participates in a closed meeting called “Early Alert,”
which is designed to assist students who may need additional support on
campus due to academic, behavioral, or emotional difficulties.
The Early Alert Team is made up of professionals from residential life,
academic affairs, athletics, counseling & health services, among others.
Parents should be comforted by the presence of this “safety net” on campus
which reaches out to students with troubling behavior. If a faculty or staff
member is concerned about a student’s wellbeing, they simply fill out an
early alert form on line and submit it to the group. The team then discusses
the issue and makes a recommendation on how to intervene; usually, a
team member meets with the student one-on-one. All FERPA &
HIPAA rules of privacy are upheld.
Shroyer Health Center (2nd floor)
Monday–Friday (8 a.m-4:30 p.m.)
5050 Peer Helpers
The counseling center has a full-time licensed psychologist and a part-time licensed clinical social worker on staff
that are able to provide individuals, couples, and group therapy to undergraduates using a short term model.
Medical evaluations by a consulting psychiatrist are also available.